The OP states the worm isnt moving.....that usually means that it separated from the actual worm gear.....its a light press fit....so the gear is spinning but not turning the worm itself. Could probably be an easy repair but why bother.....the seller is willing to replace so make it Penn's problem.
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Capt Steve Goins
Riding with "JoeDaDog"
on "Sandpiper" 89 Parker-Sou'Wester 25 SportCabin
Sandpiper Charters www.goinsfishin.com
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