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Old 11-06-2017, 11:39 AM
drumsky drumsky is offline
Junior Member
 
Join Date: Nov 2015
Posts: 3
Default Need Help

So I have been with the same marina for about 10years. I currently am having a problem with my boat that I believe probably involves putting in a new starter. I asked the marina to take a look at it two weeks ago. I called the marina multiple times to see what the status of the repair might be. After being told that my boat was the next one up and someone would call me several times, no one ever followed up.

I wrote an email to the manager yesterday and was told that because they have grown so much in size and that repairs were running very far behind and that if I wanted to take the boat somewhere else that would be fine and if I was not happy with the service the marina was providing me that he wishes me the best of luck wherever I might go to find a marina I liked. I then pressed him one last time to ask if it was possible to know when the boat would be looked at. He said he would get back to me early next week.

In ten years I have never run into this problem at this marina. It seems that they have just gotten too crowded to do repairs in a timely fashion and that has also devalued me as a customer. I think when your business isn’t appreciated it might be time to go somewhere else. Or maybe this is just how things are in the marina business these days.

So, I would appreciate your input in finding out if there are any mechanics near Deale where I could take my boat or if there are mechanics that travel and also your opinion on leaving my marina that I have grown to love over the last ten years.
David

PS If you know of a mechanic that will travel the starter is for a 150 johnson outboard
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